RCS - PAYMENTS DEPARTMENT

RCS - PAYMENT DEPARTMENT IS USELESS I MADE THE MISTAKE TO PAY MY ACCOUNT EARLY AND I ACCEDENTALLY USE THE MAKRO DEBIT CARD ACCOUNT AND NOT CREDIT CARD I AM TRYING TO RECTIFY THIS PROBELM SINCE THE 26TH OF MARCH 2021 I WAS PROMISED IT WILL BE SORTED WITHIN 48 TO 72 HOURS(LISTEN TO CONVERSATIONS) IT IS THE 20TH OF APRIL AND NOTHING IS SORTED THE SUPPERVISOR/ MANAGER WAS SUPPOSED TO PHONE ME BACK ON FRIDAY THE 15TH OF APRIL AND NOTHING. I HAVE PICKED UP MYSELF THAT I USED THE INCORRECT ACCOUNT NOT ONE OF THE AGENTS EVEN MENTION THIS TO ME.