RCS PAYMENT ALLOCATION ISSUES

Again we are being harassed with apparent late payments or payments not received. I have had NUMEROUS calls with RCS agents and have sent my proof of payments on more than once and still I get no resolve.

I keep getting SMS’s and calls to state I am 2 months behind on payment, when in fact I have not missed a payment and I make my payments +- 5 to 10 days earlier every single month.

I am getting no response on my statement update nor if my account has been sorted.

I don’t feel it being fair to be given a bad payment record when I am not a bad payer and that it takes literally months for a payment allocation to take place.

Disappointing as it happens every other month. Just when you think it's going good.