RCS PATHETIC SERVICE!

I went to Pick and Pay to buy groceries yesterday afternoon on my RCS (Pick and Pay Store account) yet RCS system offline and I could not buy my needed groceries and was JUST told to wait a few hours....hence it was ALREADY past 15:00 how long is a couple of hours???????????? Then calling back AGAIN today only to hear I must just wait until Monday!!!!! WTH?!?!?!?!? Then again calling and speaking to a customer agent at RCS in my own language (because the previous operator spoke English but STILL did not understand me and Enlish being a INTERNATIONAL NEUTRAL LANGUAGE) made me think....but leave it that my problem is that I was advised that yesterday RCS had a problem s with all account cards (NO COMMS TO THEIR PAYING CUSTOMERS OF BEING OFF LINE AND NOT TO USE THEIR ACCOUNT CARDS) which is PATHETIC!!!!!! Still as I am typing this review it was STILL not sorted out and AGAIN I was told I must JUST wait until Monday! So what must I say to my family at home.....NO food sorry but if we JUST wait until Monday we will MAYBE be able to buy and eat something!!!!!! ABSOLUTELY PATHETIC.....I WILL be sharing my RCS experience with work colleagues,friends and family!