RCS Pathetic service

Hi,

I settled my outstanding balance with Game after a long 3 months with the ***** department to adjust my account after ***** took place. I called RCS customer service to close my account and to this date the account is still pending closure. I called today and the consultant told me it takes up to 36 working days to officially close on your side.

That is the most inefficient and ineffective way of assisting a customer with closing an account.

PLEASE CLOSE MY GAME ACCOUNT AS SOON AS POSSIBLE AND ALSO PROVIDE ME WITH A LETTER CONFIRMING MY ACCOUNT HAS BEEN CLOSED!

Regards Stephanie