MG
Muhammed G

1 reviews | Active since Feb 2011

17 Feb 2020, 07:39

RCS Pathetic Service

Pathetic service from RCS ***** Dept , have dealt with 5 different people over the past 4 weeks and the matter still not resolved and all it needs is a simple details update ..Unbelievable !!

0
Replies (3)
RCS
RCS's reply17 Feb 2020, 10:15
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


MG
Muhammed G's update17 Feb 2020, 10:27
Reviewer Update
This is my second complaint on this platform for the same issue , I'm still awaiting a response from the first complaint which you said you will address . pathetic in the extreme
RCS
RCS's reply18 Feb 2020, 14:04
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS