KH
Khalib H
1 reviews | Active since Aug 2012
11 Dec 2021, 12:23
Rcs pathetic service.
I'm waiting an hour 1 get assistance from rcs call centre to replace my card.
This is pathetic service.
The rcs consultant I store, Nishie is trying her best to assist. But call centre staff is not taking calls. After 25 minutes of waiting on hold the call gets cut. This happened twice in a row.
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
12 Dec 2021, 09:07Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply12 Dec 2021, 09:07
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
12 Jan 2022, 10:56Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply12 Jan 2022, 10:56
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS