RCS - Pathetic and ***********

Absolutely pathetic service! My account gets paid via debit order every single month, I go to try and make a purchase today and they tell me my card does not work, the staff at the Game Store call RCS and query why it does not work. They were told all payments take 7 BUSINESS DAYS to be processed! So now I must wait that amount of time to purchase something??? Because your staff is *********** at processing debit orders and payments!!! When the saddest part is, I know how the process is supposed to work. A same day report CAN be pulled and account status CAN be updated, it CAN even be an automated process and system CAN be updated automatically and the human side can just add confirmation of payment. Such a disappointment at the lack of service and "don't give a **** attitude" from store staff and especially call centre staff at RCS. As soon as the account is paid up, I WILL be cancelling.