KP
Karen P
1 reviews | Active since Jun 2022
12 Jun 2022, 20:46
RCS pathetic account system
Never missed a payment. Apparently i did not pay i. Aoril. Sent proof of payment numerous timrs. Made more than 10 calls. Its June. Payment still not reflecting. Pathetic!!!!
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Replies (2)
RCS's replyOfficial
13 Jun 2022, 08:41 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply13 Jun 2022, 08:41
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
25 Jul 2022, 13:39Good day,
We are pleased to inform that your complaint has been resolved.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
We are pleased to inform that your complaint has been resolved.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
RCS's reply25 Jul 2022, 13:39
Official
Good day,
We are pleased to inform that your complaint has been resolved.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
We are pleased to inform that your complaint has been resolved.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards