RCS PATHETIC

RCS is really pathetic. I received a statement from RCS on 12 May 2022 and everything on my statement was in order. When I phoned RCS early June 2022 I was told my card was blocked because of possible ********** activities. I was not even informed about the fact that my card was blocked and about the possibility of ********** activities. I then discover that on15 May 2022 two new cards were requested and issued. The only change that was made on my original account information was the changing of my cellphone number. On the same date 2 purchases of more than R19 000.00 was made. On 15 June 2022 I logged a dispute regarding the purchases. I phoned RCS on various occasions and every time I'm told something else. The dispute has been escalated on various occasions by the call center, but still no response. On 7 September 2022 (almost 3 months later) I was informed by means of a SMS that my dispute documents has been received. It's today 15 September 2022 and still I'm waiting. They've send me letters regarding how it would affect my credit rating, etc..... They are messing around with my personal financial issues, which is very important to me. I can not even cancel my RCS account because of the whole issue. I CANNOT WAIT TO GET RID OF MY RCS ACCOUNT. RCS is pathetic. Wonder what is going to happen next. LOOK OUT.