RCS Online Financial Services Failure

As I have been made aware, RCS is managing the debtors book for Edgar’s however they can’t even close an account. After weeks of harassment over an account with fabricated entries I decided to settle an Edgar’s account in order to not affect my credit score. Now after a month of correspondence with both Edgar’s and RCS, since settling the mere R1200 that was outstanding, I receive further accounts with added costs. What is even more ridiculous is RCS explicitly telling me they are cancelling my request to cancel my Edgar’s account and that it will remain active. This after multiple mails instructing them to close the account. Also having to deal with a call centre agent who somehow has my personal Discovery Bank account and insurance information as a security question. The lack of professionalism was astounding but I’m not surprised as they were “smart” enough to take on the Edgar’s book. Instructing legal counsel seems to be the only route forward to get away from these people and anything associated with Edgar’s and their associates.