BH
Bruce H
1 reviews | Active since Jul 2018
09 Feb 2021, 16:20
RCS NWJ IS GIVING ME A BAD RECORD
RCS NWJ is messing up my credit record. i have been struggling for to years with them about this. i called them last year about it. firstly, RCS is not help people and makes the client do there work by fight with Experian. i got them to take it of from my credit record last year and a month later it was back on.
So with this bad service and faulty account. i have more then 10 miss payments against my name. My home loan was rejected due to this.
I need help
Helpful (0)
Replies (5)0
Replies (5)
RCS's replyOfficial
15 Feb 2021, 13:09 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply15 Feb 2021, 13:09
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
BH
Bruce H's updateReviewer Update
20 Feb 2021, 11:25RCS NWJ still has not done anything to help. I have done my part in taking the time and effort to find all the details.
But they are not really getting back to me.
But they are not really getting back to me.
BH
Bruce H's update20 Feb 2021, 11:25
Reviewer Update
RCS NWJ still has not done anything to help. I have done my part in taking the time and effort to find all the details.
But they are not really getting back to me.
But they are not really getting back to me.
RCS's replyOfficial
03 Mar 2021, 15:56Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply03 Mar 2021, 15:56
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
BH
Bruce H's updateReviewer Update
03 Mar 2021, 17:30It is not resolved. As you did not even look at the correct account.
I have sent you the details again. And hopefully you can sort it out this time.
This is unacceptable service that I have been struggling with. This needs to be resolved by you IMMEDIATELY.
Thank you
I have sent you the details again. And hopefully you can sort it out this time.
This is unacceptable service that I have been struggling with. This needs to be resolved by you IMMEDIATELY.
Thank you
BH
Bruce H's update03 Mar 2021, 17:30
Reviewer Update
It is not resolved. As you did not even look at the correct account.
I have sent you the details again. And hopefully you can sort it out this time.
This is unacceptable service that I have been struggling with. This needs to be resolved by you IMMEDIATELY.
Thank you
I have sent you the details again. And hopefully you can sort it out this time.
This is unacceptable service that I have been struggling with. This needs to be resolved by you IMMEDIATELY.
Thank you
BH
Bruce H's updateReviewer Update
11 Apr 2021, 10:11It has been to months since I contacted you and still nothing has been. I am still getting missed payments on my credit report. I have consulted with an legal advisor and we will be taking to further.
Am very upset about the service that I have been given.
Am very upset about the service that I have been given.
BH
Bruce H's update11 Apr 2021, 10:11
Reviewer Update
It has been to months since I contacted you and still nothing has been. I am still getting missed payments on my credit report. I have consulted with an legal advisor and we will be taking to further.
Am very upset about the service that I have been given.
Am very upset about the service that I have been given.