RCS not servicing me well

Item: RCS
Rating: 1
Author: Wallace L

I was given a settlement amount to pay be close the account and the exact amount was paid but now I am told I still need to pay extra amount. They must close the account as I am not going to make any payment.

Helpful (0)

Replies (2)

RCS's replyOfficial

14 Jan 2021, 08:49

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

RCS's reply14 Jan 2021, 08:49

Official

RCS's replyOfficial

15 Jan 2021, 11:50

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply15 Jan 2021, 11:50

Official