UK
Ulf-Dieter Koepp

1 reviews | Active since Jun 2010

22 Jun 2018, 13:56

RCS - Not responsive after 48 hours time slot.

Good day,

it has come to my attention that my card is now declined at shops. I am currently in possession of my card and am responsible for it.

Please do revert back to me at **********

PLESE BE ADVISED THAT I AM DEAF.

Should it not be resolved, I will refer case to National Credit Regulator for further investigation.

Regards,

Ulf-Dieter Koepp

0
Replies (2)
RCS
RCS's reply25 Jun 2018, 13:38
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply07 Jul 2018, 10:26
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS