GS
Gwynne S
1 reviews | Active since Mar 2023
17 Mar 2025, 17:07
RCS - NOT PROVIDING THE SERVICE TO THEIR CLIENTS.
ONCE AGAIN, I AM HAVING TO CALL EDGARD/RCS TO ASK WHY A PAYMENT MADE INTO THEIR BANK ACCOUNT ON 01 MARCH 2025 IS STILL NOT ALLOCATED TO MY ACCOUNT.
I PROVIDED PROOF OF PAYMENT FROM MY BANK AND AM NOW TOLD THAT BECAUSE THEIR BANK ACCOUNT NUMBER DOES NOT REFLECT AS THE FULL ACCOUNT NUMBER, THEY CANNOT TRACE IT????????? THE FUNDS HAVE BEEN IN THEIR ACCOUNT FOR 16 DAYS AND NOBODY HAS BEEN ABLE TO TRACE IT????????? RCS YOU ARE FAILING YOR CLIENTS!
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Replies (1)RCS's replyOfficial
18 Mar 2025, 14:27Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards
RCS Group
RCS's reply18 Mar 2025, 14:27
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards
RCS Group
