JM
Jessica Munro-Saayman
1 reviews | Active since Apr 2020
03 Feb 2022, 10:49
RCS not providing settlement letters timeously
Been struggling to get through to anyone that can send through a Settlement Letter but nobody is assisting. We tried to call and they say we should email We have send Numerous emails but except for a return email with reference we receive no call back or email. We want to settle his account and close the acoount
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
03 Feb 2022, 11:51Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group
RCS's reply03 Feb 2022, 11:51
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group
JM
Jessica Munro-Saayman's updateReviewer Update
03 Feb 2022, 12:03Your reply doesn't really help, as the phone number is starred-out and 'email' link you attached is blank. There is no email address.
JM
Jessica Munro-Saayman's update03 Feb 2022, 12:03
Reviewer Update
Your reply doesn't really help, as the phone number is starred-out and 'email' link you attached is blank. There is no email address.