RCS NOT PROVIDING ANY CUSTOMER SERVICE OR RESOLUTION

I have not used my account in over a year, because I am busy paying off my account. I recently noticed on my statement charges for "mobile connect subscriptions". After sending a query to RCS I was told that this is a Blue Label Connect mobile subscripion. I have not app****/ agreed or requested anything from this 3rd party, and requested proof of my consent, which on conversation ***-60928 they confirmed they could not even pick me up on their system.

I have demanded this service to be cancelled and credit in full. NOBODY is taking accountability to get this resolved, and I have made hours worth of phone calls , which is just costing me more money. I have reference numbers coming out of my ears. There is never a team leader or manager available , and nobody is phoning me back. I assume that If I put my complaint on social media and seek legal assistance, THEN only my complaint and credit will be done ??????? POOR POOR POOR service. I have given RCS and Blue Label Connect enough time to sort this out. You will be reading of this on social media next!