OG
Ompy G
1 reviews | Active since Oct 2013
26 May 2020, 15:21
RCS not playing by RULEs, Close my account I paid-up
I have been trying to close my store card account since paying my balance off, R14 570,00. They do not finish the calls and I have to pay all this settlements amounts because I took time before closing but it is them giving me the run-around. Please close my account.
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
26 May 2020, 16:25Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on **********or via e-mail: ***********
Kind Regards
RCS Group
RCS's reply26 May 2020, 16:25
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on **********or via e-mail: ***********
Kind Regards
RCS Group
RCS's replyOfficial
09 Jun 2020, 14:13Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS CARDS
RCS's reply09 Jun 2020, 14:13
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS CARDS