RCS NOT HONOURING AGREEMENT

It is so sad for me to revert to Hellopeter to resolve issues that I am experiencing with the service provider. This is not the first time. RCS have been phoning me as a courtesy to remind me that my account need to be paid at least three before the debit order has even run and above that they don’t deduct the debit order on the 7th as agreed which means that it appears if I am defaulting and then a manual payment are made at a Game Store and three days after the debit was suppose to run they debit the account a second time and therefore I make double payments on the account. This is very disturbing ad the service provider fails to keep to the original agreement when and how the account should be paid. Call centre agents escalate the matter as a complaint and RCS does not even bother to make contact and resolve the issue at hand. RCS has made my experience with them as a credit provider very unprofessional and disappointing.