HG
Henry G
1 reviews | Active since Oct 2019
28 Oct 2019, 14:08
RCS not helpfull at all
Very unhappy.i got approved for a card and went to the store to collect my card with the email sent to me and my id.they cant pick up anything on the system and we have been trying to call the call centre but hanging on for almost an hour and still have not spoken to anybody....this is not what i want to deal with..
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Replies (1)
RCS's replyOfficial
28 Oct 2019, 15:47Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
Best regards,
RCS's reply28 Oct 2019, 15:47
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
Best regards,