NI
Nino I
1 reviews | Active since Mar 2024
10 Apr 2024, 09:58
RCS not confirming my queries.
I have an Edgars account and is administered by RCS. There are errors on the statement that do not add up and there are charges added to my account. I have been in communication via email and telephonically with them to sort this out since 08-12-2023. I just get pushed from 1 department to the next without getting any feedback from them. Todate 10-04-2024 nothing has been resolved and now they are handing me over MBD on 10-04-2024. PATHETIC AND NO SERVICE. All I want is to pay what is genuinely owed to them and close this account.
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Replies (3)
RCS's replyOfficial
10 Apr 2024, 10:05Good day,
We herewith acknowledge receipt of your complaint.
We will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. Kind Regards,RCS Group
RCS's reply10 Apr 2024, 10:05
Official
Good day,
We herewith acknowledge receipt of your complaint.
We will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. Kind Regards,RCS Group
NI
Nino I's updateReviewer Update
29 Apr 2024, 10:01Thanks for RCS getting back to me to sort this out. Finally the errors will be reversed and the correct amount due to RCS has been paid.
NI
Nino I's update29 Apr 2024, 10:01
Reviewer Update
Thanks for RCS getting back to me to sort this out. Finally the errors will be reversed and the correct amount due to RCS has been paid.
RCS's replyOfficial
29 Apr 2024, 10:14You Welcome.
Regards
RCS Cards.
Regards
RCS Cards.
RCS's reply29 Apr 2024, 10:14
Official
You Welcome.
Regards
RCS Cards.
Regards
RCS Cards.