AK
Andre K
1 reviews | Active since Sept 2011
29 Sept 2021, 09:28
RCS NO Service
Just a note from past experience with these guys:
NEVER EVER DO ANY BUSINESS WITH THEM!
The absolute worst customer experience. The moment something goes wrong, they are quick to threaten legal action, hounding you day by day.
When the role is reversed and they owe you money - just forget about it. They will give not respond to your emails. The call center cannot help you. When you finally connect to one of their managers via LinkedIn you might get a response. Just had a call from their complaints department after months of trying to get hold of somebody. I forwarded you guys all the documents, proof of ID, bank details, debit orders, payments made. But still, you give me the run-about, ducking and diving.
It is just utter frustration to deal with them. Maybe just better for your own health to write off the money.
Hope everybody has a stunning day!
Helpful (0)
Replies (4)0
Replies (4)
RCS's replyOfficial
29 Sept 2021, 11:43Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS's reply29 Sept 2021, 11:43
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
AK
Andre K's updateReviewer Update
01 Oct 2021, 16:58You know guys - when I ran into financial troubles, I did not stop paying. I paid a lot less yes, but in the end you gained a LOT of extra interests.
I could have just folded, declare bankruptcy and walked away. Instead I committed to pay of every cent.
Yet you hounded me monthly with calls, threats of legal action, calls in the morning, calls in the afternoon.
Never could I even get a monthly statement out of RCS.
Now that the shoe is on the other foot, you give me the run-around. Making it as difficult as possible to get my money.
So what is the next course of action?
Do I start legal proceedings against you guys?
Do I get my monthly interests on the money due accrued and added?
When do I finally give up being nice guy, drive over to your office and start destroying office furniture up to the cost of the money you owe me?
Months and months of battle, months of unanswered emails and phone calls.
No reply of your "promise" to expedite - nothing, nada, zillchs, niks, fock-all feedback.
Guess **** service runs with a **** company.....
Can't expect any better.
I could have just folded, declare bankruptcy and walked away. Instead I committed to pay of every cent.
Yet you hounded me monthly with calls, threats of legal action, calls in the morning, calls in the afternoon.
Never could I even get a monthly statement out of RCS.
Now that the shoe is on the other foot, you give me the run-around. Making it as difficult as possible to get my money.
So what is the next course of action?
Do I start legal proceedings against you guys?
Do I get my monthly interests on the money due accrued and added?
When do I finally give up being nice guy, drive over to your office and start destroying office furniture up to the cost of the money you owe me?
Months and months of battle, months of unanswered emails and phone calls.
No reply of your "promise" to expedite - nothing, nada, zillchs, niks, fock-all feedback.
Guess **** service runs with a **** company.....
Can't expect any better.
AK
Andre K's update01 Oct 2021, 16:58
Reviewer Update
You know guys - when I ran into financial troubles, I did not stop paying. I paid a lot less yes, but in the end you gained a LOT of extra interests.
I could have just folded, declare bankruptcy and walked away. Instead I committed to pay of every cent.
Yet you hounded me monthly with calls, threats of legal action, calls in the morning, calls in the afternoon.
Never could I even get a monthly statement out of RCS.
Now that the shoe is on the other foot, you give me the run-around. Making it as difficult as possible to get my money.
So what is the next course of action?
Do I start legal proceedings against you guys?
Do I get my monthly interests on the money due accrued and added?
When do I finally give up being nice guy, drive over to your office and start destroying office furniture up to the cost of the money you owe me?
Months and months of battle, months of unanswered emails and phone calls.
No reply of your "promise" to expedite - nothing, nada, zillchs, niks, fock-all feedback.
Guess **** service runs with a **** company.....
Can't expect any better.
I could have just folded, declare bankruptcy and walked away. Instead I committed to pay of every cent.
Yet you hounded me monthly with calls, threats of legal action, calls in the morning, calls in the afternoon.
Never could I even get a monthly statement out of RCS.
Now that the shoe is on the other foot, you give me the run-around. Making it as difficult as possible to get my money.
So what is the next course of action?
Do I start legal proceedings against you guys?
Do I get my monthly interests on the money due accrued and added?
When do I finally give up being nice guy, drive over to your office and start destroying office furniture up to the cost of the money you owe me?
Months and months of battle, months of unanswered emails and phone calls.
No reply of your "promise" to expedite - nothing, nada, zillchs, niks, fock-all feedback.
Guess **** service runs with a **** company.....
Can't expect any better.
AK
Andre K's updateReviewer Update
04 Oct 2021, 13:30Thank you for getting back to me RCS.
This has now been resolved with a happy outcome.
This has now been resolved with a happy outcome.
AK
Andre K's update04 Oct 2021, 13:30
Reviewer Update
Thank you for getting back to me RCS.
This has now been resolved with a happy outcome.
This has now been resolved with a happy outcome.
RCS's replyOfficial
08 Oct 2021, 16:33Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply08 Oct 2021, 16:33
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS