RCS - NO SERVICE - 5 Calls wait and no answer. USELESS!!

5 calls ... no one answers, 3 calls of 13 minute holding and holding and holding ... then - please rate our service ... SO ... I paid up my account beginning August 21, got my paid up letter a day or two later 6th I think, its more than a month ago and these c**nts have STILL not sent through the letter to to the credit bureau to have my ITC updated. According to ITC and the law these useless cun*s have 21 days to do this ... this is now more than a month and half that NOTHING is done!!! No calls are answered. The comany I use say they cant do anything until RCS sent the papers through to ITC, unless I pay them R2k and they send a letter to RCS. YOU ARE QUICK TO CALL AND HOUND PEOPLE THAT HAD HUGE MEDICAL BILLS DUE TO THE CHINESE VIRUS BUT WHEN IT COMES TO SERVICE YOU ARE USELESS!