NG
Nicole G
1 reviews | Active since May 2017
23 Sept 2020, 11:34
RCS no response
My husband app**** for his Credit Insurance on the 10th of September still no feedback even after phoning Monday 21/09/2020 for feedback. Still nothing after being promised they will phone him to give feedback. All requirements have been emailed. Very upsetting. If you deduct my account this month I will take this further.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
23 Sept 2020, 12:05Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply23 Sept 2020, 12:05
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
NG
Nicole G's updateReviewer Update
28 Sept 2020, 14:19I have still had no contact or feedback very disappointing.
NG
Nicole G's update28 Sept 2020, 14:19
Reviewer Update
I have still had no contact or feedback very disappointing.
RCS's replyOfficial
07 Oct 2020, 10:48Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply07 Oct 2020, 10:48
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS