TD
Thalia D
1 reviews | Active since Feb 2018
21 May 2019, 06:25
RCS no investigation feedback over 21 days
After a ********** purchase on my account, still no feedback on the investigation it's been over 21 days. Absolutely no urgency from RCS because when a ********** purchase occurs it affects you not the company. I want feedback from the investigation and I want those funds reversed or separated from my account including the interest because I nees to pay off this account. I want nothing more to do with RCS
Helpful (0)
Replies (6)0
Replies (6)
RCS's replyOfficial
21 May 2019, 11:51Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply21 May 2019, 11:51
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
TD
Thalia D's updateReviewer Update
22 May 2019, 05:19What is the outcome of the investigation it has been More than 21 days!?
TD
Thalia D's update22 May 2019, 05:19
Reviewer Update
What is the outcome of the investigation it has been More than 21 days!?
TD
Thalia D's updateReviewer Update
22 May 2019, 05:20What is the outcome of the investigation it has been More than 21 days?!
TD
Thalia D's update22 May 2019, 05:20
Reviewer Update
What is the outcome of the investigation it has been More than 21 days?!
TD
Thalia D's updateReviewer Update
05 Jun 2019, 05:45What is the utcome of ny investigation. This is absolutely ridiculous RCS???!!
TD
Thalia D's update05 Jun 2019, 05:45
Reviewer Update
What is the utcome of ny investigation. This is absolutely ridiculous RCS???!!
RCS's replyOfficial
06 Jun 2019, 17:05Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply06 Jun 2019, 17:05
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
14 Jun 2019, 09:12Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply14 Jun 2019, 09:12
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS