RCS NIGHTMARE DEALINGS

The frustration just building up since RCS took accounts over from Edgars. Somehow after few months of trying to cancel my Edgars membership card I am getting constant SMS reminder about payment due although no purchases were made since January. The phone provided on the website is absolutely useless, or its background music playing or operator replying "that line is breaking". Maybe operators are sitting in some other parts of the world or they just choose not to bother to answer to customers constant complains? No solution to the problem, no apologies from management, no indication when someone will address the issues in an appropriate Customer Service way. Zero rating or even BELOW ZERO.