KN
Kim N

1 reviews | Active since Sept 2015

11 Jun 2016, 07:42

RCS nightmare

<p>On September last year I complained on hellopeter.com about RCS hounding me to make a payment on an account which was paid up in 2013. They promptly contacted me and sent me and their attorney a paid up letter. I thought the matter was sorted out...that is, until this morning (11 June 2016)when I received a call from their debt collectors. </p> <p>I, for the life of me, can't find the paid up letter to send to their debt collectors. But is it my responsibility to inform their debt collectors of paid up accounts? I think this is incompetence at its worst. </p> <p>Will this nightmare with RSC ever end??</p>

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Replies (1)
RCS
RCS's reply13 Jun 2016, 06:42
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********

Kind Regards

RCS Group

Best regards,