1 reviews | Active since Sept 2013
RCS needs to train their employees on customer engagement - take notes from multichoice n others
"Closed my Game account 4 years ago"m tried applying at coricraft n find out im blocked by Game cos i have a game account. What in the HELL... Called RCS, they say it will take 24 hours and i can call again to reopen my application. Called 48 hours later, the lady says its not closed yet and says customer care will call me. 20 later...i get an sms saying my application has been rejected... i know it cant be due to any financial reasons cause i def qualify.... i call them... i get nasty customer care reps who seem to be annoyed to even be working there... Stilll waiting for customer care to call me about confirming they have closed that stupid Game ancient account....4 hours later and 2.5 days later from initial request... wow... if these businesses dont want our money... let us know so we dont waste your time or ours... im certain there are businesses that would welcome us
We herewith acknowledge receipt of your complaint.
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RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS
