RA
Reshma A
1 reviews | Active since Feb 2019
18 Sept 2020, 16:10
RCS MUST BE BANNED FROM TRADING IN SOUTH AFRICA
RCS Card and their staff are absolutely ***********. I have paid my monthly installments as per my sms statement amounts. I have emailed them to query my account. But I now receive phone calls from a lady by the name of Lindsy, she was polite enough to even spell her name. I ask her for her surname she said she is the only Lindsy here. I Sai d well then I don't feel comfortable speaking to you. These consultants are so rude. I firmly beleive that the government or the National Credit must ban RCS from trading in South Africa. They cannot give me a full statement from the time I received the card. I am confused about what is really going on on my card. Phansi RCS Pansi.
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Replies (2)0
Replies (2)RCS's replyOfficial
18 Sept 2020, 16:43Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply18 Sept 2020, 16:43
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
24 Sept 2020, 15:40Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS CARDS
RCS's reply24 Sept 2020, 15:40
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS CARDS
