RCS MOST PATHETIC CUSTOMER SERVICE IN SA

This company is by far the worst I ever had to deal with in my entire life! Firstly my insurance was taken monthly for all the years I have had this card. I have been unemployed and have been making several calls and sent several emails regarding them paying my massbuild account. Documents and everything they requested had been sent. NOT ONE EMAIL RESPONSE, NOT ONE CALL BACK!!!!! Every consultant i speak to says its in processing or the supervisor is out the office and no one will help you even if you go into a store. ITS NOW ABOUT 4 MONTHS AND STILL GETTING TOLD THE SAME THING!!!!!! The lack of communication is pathetic. Why are we paying insurance yet when its time to put in claims RCS is in hiding. I need a manager to call me! This is UNACCEPTABLE that no one is willing to get my claim sorted out for months! What the blady hell are you waiting for? ALL RCS card holders shouldn't even bother with them or the insurance they offer because they the most useless humans.