MF
Marisa F

1 reviews | Active since Jun 2019

12 Apr 2021, 10:53

RCS MOST DISHONEST COMPANY EVER

Minus 10. I am so angry with RCS. My Edgars account was taken over by RCS - the company I would never ever have dobe business with, because of dishonesty by charging extras without my consent. Last month I paid my account in full as soon as I realised that RCS is going to do me in. I bought for R2419.85 and my agreement with Edgars (Edcon) was 6 months interest free and no extra charges. I realised after they send me an installment bill for R150 last month. If you take the R2419.85 divided by 6 months then you dont get R150. So I used my credit card and paid them in full. So my balance was 0.00. I just received a sms stating I owe R30. FOR WHAT? Service fee on an empty account. ARE YOU CRAZY? How many people do you do this with? What does the Ombadsman say about you?

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Replies (1)
RCS
RCS's reply12 Apr 2021, 11:28
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group