RC
Rene C

1 reviews | Active since Aug 2010

28 Aug 2020, 10:20

RCS MORALLY ******* but what's new in South Africa

I am sick and tired of RCS agents calling me and dropping the call before I answer just so that they can log a call and charge for it. Have you got no shame? Kicking people while they're down and out. Who cares about Covid when you have morally ******* people working for RCS. Sick!

0
Replies (2)
RCS
RCS's reply28 Aug 2020, 10:52
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

RCS
RCS's reply02 Sept 2020, 13:30
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS