SB
Shamim B

1 reviews | Active since Mar 2021

15 Apr 2021, 08:02

Rcs misleading adverti*****t.

Rcs credit card advertised 6 months interest free online. I ordered the card only to find out that it was only for certain store cards which i never had accounts with. I cancelled from day 1 but up till today they refuse to cancel now showing i owe them over 3000 after 2 yrs. I call n call n call they say its cancelled only to receive another statement the next month showing nothing is cancelled.

0
Replies (2)
RCS
RCS's reply15 Apr 2021, 09:28
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


RCS
RCS's reply30 May 2021, 19:32
Official
Good day


We are pleased to inform you that your complaint has been resolved.


Please accept our apologies for the inconvenience this may have caused you.


I trust you find the above in order.


Kind Regards,


RCS CARDS