RCS MESSED UP MY EDGARS ACCOUNT SINCE TAKING OVER

since they took over my account from Edgars it is full of fees. I have been with Edgars for more than 10 years as a 6 monthly payer and never incurred fees or interest. I never got statements since they took over after Aug 2020.I went into Edgars Menlyn PTA on 01 Feb 2021 to ask for amount due and was given a wrong amount. This caused short payment and attracted fees. My account has accumulated interest and fees adding up to more than R600!! I have never short paid while with Edgars. I CANT WAIT TILL I CLOSE THIS ACCOUNT which am busy doing!