LS
Lizzie S

1 reviews | Active since Oct 2018

25 Apr 2019, 14:39

RCS MESS

RCS is causing my husband and myself headaches huge haedaches. They messed up our lives biiiiiigtime. For the record we are calling them since yesterday this morning too now again...they just take kur airtime no joy. The lady Chelsea promised that a manager or CEO will call but but to no avail. We are having eness headaches now cos of them. We setteled there account 2 years ago, they messed up our lives by putting it on the credit barue that we still owe them and instalments. As we have all the proof i did it and even called them to do what they have to do from their side as was requested from the lady who hase assisted us. The lady on the other side of the line then, which we also still have promised us that she will do the nessary. To our shock yesterday after 2years. At one berau it is off an on a other we are on oh my gosh...i keep on messing my airtime and keeos running out. Somebody please please please help us in this regard we cant anymore. RCS don phone us we cannot get hold of them they just put the call to the side on waiting. We are at witsend please please please

0
Replies (2)
RCS
RCS's reply25 Apr 2019, 15:14
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group

Best regards,

RCS
RCS's reply02 May 2019, 14:18
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS

Best regards,