RCS Merchant Services Bad Service

Very Very Bad service.

I accidentally paid my funds into my RCS Makro account instead of my RCs Game account.

I tried phoning to resolve this issue.

I was told that Merchant Services only has an email address and that I can't contact them to move the payment over.

I have sent a mail it took a week for someone to respond and ask for a Proof of Payment. I sent the payment asap.

I have been waiting for another week no, sending 4 mails a day and getting no service whatsoever.

This is pathetic.

In the mean time RCs game keeps on phoning and harassing me.

This is horrible.