RCS Master Card Pathetic !!!!

My Credit Card was approved on the 28th of November 2019. I waited 2 weeks fir my card to be delivered because of some error. When I finally got the card , I phoned RCS to activate it. I was told it wil take 24 - 48 hours for the verification process.

After 48 hours my card was still not active , so I phoned them again. The verification was eventually completed , BUT... I was told I must wait another 24 - 48 to receive my pin. This was on Thursday 12 December . On Monday morning 16 December I phoned them again because I still have not received a pin . After being transferred from one department to another I received my pin 13:45.

BUT!!!!!! Was told yet again to wait 24 hours. The following day my card was still not working. Phoned in again just to be told that my card number is registered to another customer !

Long story short , I cancelled the card. This company is a joke ! Dont waste your time rather go to your bank or Virgin money .