TJ
Tyron J

1 reviews | Active since Feb 2015

15 Oct 2019, 15:45

RCS Management ***********.

Most *********** management I have ever dealt with.

Dispute lodged on my ****** card. After 4 months dispute is handled and settled.

After this - Roland Malagas informed me on an outstanding amount.

Paid the outstanding amount immidiately only to get bombed with emails and sms's a month later on an amount still outstanding again!

Tried phoning, emailing, phoning again. No avail.

0
Replies (4)
RCS
RCS's reply16 Oct 2019, 07:59
Official
Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***

Kind Regards, RCS GROUP

Best regards,

RCS
RCS's reply16 Oct 2019, 09:05
Official

Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

We trust you find the above in order. 

Kind Regards, RCS GROUP


Best regards,

TJ
Tyron J's update16 Oct 2019, 17:32
Reviewer Update
No it has not been resolved??

Account closure confirmation?
Credit on account?

Again - ***********! So glad I am done with RCS. You must see to that you invest in s****s development training for most of your employees.
RCS
RCS's reply17 Oct 2019, 08:13
Official
Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***

Kind Regards, 
RCS GROUP

Best regards,