RCS MAKRO - INSURANCE COVER

Its very Disappointing to have sent numerous emails and RCS fails to respond. This is really gone way overdue as due RCS claims my name is now in bad credit with Anthony Richards and Associates.

I have an Insurance with RCS Makro. I have supp**** all documents that they required and have a loss of Income which my Insurance was suppose to cover during this time.

Makro has handed the situation over to Anthony Associates a few months ago and ever since they have been calling me and demanding very rudely for the monthly payments which RCS was suppose to be paying monthly. They have now put me on a bad credit due to RCS not playing they part. When I explain to them (A lady from Anthony Richards and Associates) that I have an insurance cover its like they don’t have ears to hear and the repeat over and over that i need to pay with a dominating voice. I also mentioned I would like a copy of this call as they don’t seem to listen to what I say and they rep**** that I must ask RCS to provide me with the copy of the call as i try to explain to Anthony Richard Associates that the RCS insurance is to cover my monthly instalments.

I have sent all documentation in April which RCS did approve but is not paying.

I am being put on a bad credit name due to RCS not playing they part.

When I took the Credit at Makro They charged me monthly for Credit Insurance.