RCS MAKRO ***** - Using people's identities **********ly

To whom it may concern,

Last year as I was checking through my credit record it came to my attention and disbelief that 2 Makro RCS Credit Cards Accounta were opened in my name **********LY.

I called last year and was given instructions on what to do, and I followed those instructions; to my disappointment only ONE account was acknowledged by Makro to being **********ly because their system only picked up ONE account opened in my name.

After months of fighting for this to be resolved - I still discovered that the account I reported was still opened.

Yesterday 10 March 2020, I went to Makro Woodmead as myself Lesego Lerato Tibane with my personal details, and spoke to the consultants.

The results:

1. A ********** Makro RCS account is opened and active in MY NAME. 2. I wasn't allowed information to the account because my details (except for my ID) don't match their records; so how was an account opened in the 1st place? 3. The cellphone number used isn't mine, I've had my number for over 10 years now (willing to get checked here as it is RICA'D). 4. The physical or the postal address, which both don't belong to me.. 5. The ID and signatures are NOT mine. 6. Even the email address used isn't mine.

So again, how does it work?

How is it possible that innocent people's details are used to open credit cards or accounts and put their credit record at risk?

Why aren't credit measures taken?

I only started working in Sept, so I didn't qualify for any credit in October 2019.

I'm willing to take this up with the law.

Can I please get some recourse.