1 reviews | Active since Nov 2019
RCS MAKRO ***** BEWARE
I discovered 8 purchases on my account processed on 13 October at 3 different shops other than Makro in Pretoria. I have not left the Easter n Cape and can prove I was in Port Elizabeth on the date in question .These purchases were not made by myself.
I have since emailed an affidavit together with a case number from Saps to the email address provided when I called the 0861 number.
I am greatly agrieved as I am feeling like a breach of my confidence and personal information has occurred between the parties and I no longer feel confident in services rendered by RCS.
Still no correspondence or return mail to acknowledge receipt of email
I will not be making use of RCS ever again and I will be advising all my friends and family and growing list of Facebook friends to do likewise.
How long is it going to take to rectify this? Who knows. In the meantime I shall continue advising people against using the services of RCS
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
