AP
Angelique P
1 reviews | Active since Apr 2021
15 Apr 2021, 08:41
Rcs Makro credit card
Good day. I am writing due to the inability for RCS to allocate my payment made in March I paid my Makro credit card via eft I have sent through my proof of payment to a whatsapp number and via email. Still I get calls every day after I had a reply thank you for making payment. Now i show I'm behind on the account even lawyers is phoning me. What else do you need from me other than the letter from the bank confirming the payment???
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RCS's replyOfficial
15 Apr 2021, 09:29Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group
RCS's reply15 Apr 2021, 09:29
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group