Rcs makro

Guys you are really taking me for a rude on Friday you acknowledge that my matter is with finance after I've send you statement that reflect the money you took what you are doing us unjust to my kids that money is meant to spoil them for new year up until today nothing is done 5days down the line, I've been calling you like am mad you run me pillar to post, you need to compensate with a voucher on top of my refund so that I can be able to spoil my kids we depended on that money to enjoy ourself for this days you owe it to my kids that voucher is for covering my timeless calls and emails I best believe if it was me doing this to you interest would have occurred so please let's be professional with each other you saw the statement you done your investigation you send email saying the matter is with finance so please do the right thing for the sake of my kids I can't keep on digging in my savings account when you took money which I was supposed to spend on them this is *******.