MN
Morne N
1 reviews | Active since Nov 2018
26 Jul 2025, 18:16
Rcs, Macro credit unable to open app to pay my account.
I have a Macro Credit Card Account. It is a RCS run credit card facility. I have now tried to open the app multiple times, and it just hangs on the loading screan. I have uninstalled and reinstalled app multiple times with no luck. Now I have to physically take of work to go to a macro to pay my account. I feel that this is unacceptable in this day and age.
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RCS's replyOfficial
28 Jul 2025, 08:41Good day Morne Van Niekerk
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply28 Jul 2025, 08:41
Official
Good day Morne Van Niekerk
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group