NM
Naterina M
1 reviews | Active since Jun 2016
11 Mar 2021, 10:07
RCS Lying to customers
I have paid in my RCS Credit card in full last year September and sent through POP , I have also received a cancellation letter from them confirming the account has been closed however none of the credit bureau's have been updated, I have escalated to RCS and sent them all the details they requested however they still did not update any of the credit bureau's , in fact the card still shows active and i still get notifications , the only thing changed is that the limit was reduced , I need this rectified urgently as I am also getting my lawyer involved
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
11 Mar 2021, 10:18Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply11 Mar 2021, 10:18
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
NM
Naterina M's updateReviewer Update
11 Mar 2021, 10:19I just need this resolved immediately it has been far too long
NM
Naterina M's update11 Mar 2021, 10:19
Reviewer Update
I just need this resolved immediately it has been far too long
NM
Naterina M's updateReviewer Update
17 Mar 2021, 13:11Still no response, i have paid you guys already in full on the same day , its been over 6 months however still no update, what will it take for you guys to update my profile and close my account , it is impacting my credit report negatively.
NM
Naterina M's update17 Mar 2021, 13:11
Reviewer Update
Still no response, i have paid you guys already in full on the same day , its been over 6 months however still no update, what will it take for you guys to update my profile and close my account , it is impacting my credit report negatively.