nO
natasha O'Riley

1 reviews | Active since Feb 2013

29 Feb 2024, 08:27

Rcs loss of income

I lost my job and immediately submitted loss of income papers this was sent 31 January 2024.i have Rcs store, pno and makro accounts. Later i received a sms stating the claim is in final assessment. I also phoned the said the same as sms. Yesterday they debited my account and took my last money.

0
Replies (3)
RCS
RCS's reply29 Feb 2024, 08:37
Official
Good day,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Kind Regards
RCS Group
nO
natasha O'Riley's update29 Feb 2024, 08:43
Reviewer Update
Thank you
RCS
RCS's reply29 Feb 2024, 08:48
Official
Good day Natasha,

The matter has been logged for investigation. We would like to investigate your complaint in depth and therefore request your patience in allowing us to investigate this matter. We will contact you as soon as possible. Regards, RCS Team