RCS LOANS is Terrible - DONT USE - YOU WILL REGRET IT!

Item: RCS
Rating: 1
Author: pascal G

I had a loan with RCS and I have paid the loan in full in January.

I received a paid up letter. But i am now being sent sms's and letter to say that i own an outstanding amount. I have called on 3 occasions and i am still having issues.

This will affect my credit rating and i have paid this account in full and have never been in arears for any account in my life,

This is highly frustrating and i dont recommend dealing with RCS at all!!!!

Helpful (0)

Replies (2)

RCS's replyOfficial

15 Feb 2021, 13:57

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply15 Feb 2021, 13:57

Official

RCS's replyOfficial

04 Mar 2021, 17:35

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS

RCS's reply04 Mar 2021, 17:35

Official