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KM
Karen M

1 reviews | Active since Nov 2023

20 Nov 2023, 16:58

RCS Loans Harassment

I requested on 9/11 that my number be removed from the database as I am receiving non stop telesales calls. On 13/11 RCS rep**** stating that the matter has been resolved. However I am still receiving many calls daily. Today alone has been 5 phonecalls. Please remove my number from your database and stop harrasing me. I DO NOT want a loan from RCS and I DO NOT want these phonecalls 100 times a day.

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Replies (3)
RCS
RCS's reply20 Nov 2023, 17:00
Official
Good day, 

We herewith acknowledge receipt of your complaint. 

We will provide you with feedback as soon as we have completed our investigation. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***.

Kind Regards,
RCS Group 
KM
Karen M's update20 Nov 2023, 17:02
Reviewer Update
I will believe you when the phonecalls and harassment stops. This is ridiculous. 15 + phonecalls a day to try and sell you a loan????????
RCS
RCS's reply21 Nov 2023, 14:11
Official
Good day,

We are pleased to inform that your complaint has been resolved. 

We trust you find the above in order. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind regards, 
RCS Cards