KM
Kgomotso M

1 reviews | Active since Mar 2021

07 Jul 2023, 12:18

RCS LOANS BAD SERVICE

Disgusted by service I’m receiving from RCS. Took a loan. My 1st repayment was on the 15th of June. They deducted 5X times the required amount. Was asked to send bank statements as proof that money taken 5 times. I did as requested. Partial refund done , they claiming they can’t see the other transaction on their side. I’m in more debts now because my other debits couldn’t go through as RCS took more than expected and delaying refund. I’m frustrated.

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Replies (1)
RCS
RCS's reply07 Jul 2023, 12:19
Official
 Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group