SR
Sonja R
1 reviews | Active since Dec 2017
13 Jul 2020, 11:09
RCS LOANS ARE USELESS NO CUSTOMER SERVICE, NO EMPATHY FOR THE COVID CRISIS
My husband is a travel agent and had not received an income since the lockdown. he has submitted a loss of income form in April already. Now this weekend MBD attorneys gave him a call and threaten him. His account was handed over to them due to non payment. This is a totally useless company and is there anybody there that knows what hey are doing????? YOUR CUSTOMER SERVICE STINKS!!!!!!!!
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Replies (2)
RCS's replyOfficial
13 Jul 2020, 11:13Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply13 Jul 2020, 11:13
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
29 Jul 2020, 13:08Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply29 Jul 2020, 13:08
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS