SN
Sonto N

1 reviews | Active since Sept 2014

24 Dec 2018, 13:58

RCS loan hasnot updated my settlement

Good day,

I have settled my loan in October ,sent the proof of payment and up until today the payment has not been allocated to my account, my account was debited and had to reverse it, and now getting demand letters, I have to call everyday following up and this is affecting my credit record.

0
Replies (1)
RCS
RCS's reply27 Dec 2018, 15:21
Official
Good day 


 


We herewith acknowledge receipt of your complaint.


 


We have escalated your complaint to the relevant department for further assistance.


 


Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***


 


Kind Regards


RCS Group